Privacy Policy

At ThinqRx.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Name (if provided)
• Organization (if provided)

1.2 Payment Information

For paid plans, payment information is processed by our payment processor. We do not store full credit card details on our servers.

1.3 Usage Data

We collect information about how you use the Service, including:

• Tools used and features accessed
• Credits consumed and uploads made
• Error logs and performance data
• Browser type, IP address, and device information

1.4 Content You Submit

We temporarily process content you upload or input (research papers, text, manuscripts) to provide our AI-powered tools. This content is not stored permanently unless you explicitly save it.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Process your transactions and manage your subscription
• Send you service-related communications
• Respond to your support requests
• Monitor and analyze usage trends
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. AI Processing & Third Parties

When you use our tools (such as grammar correction, paraphrasing, journal finder, manuscript maker, and AI content detection), your text and documents may be processed by third-party AI and analysis providers we work with, including:

• OpenAI: For text generation, analysis, and recommendations
• ZeroGPT: For AI content detection and plagiarism checking
• PubMed, Semantic Scholar, arXiv: For literature search

We use these providers solely to deliver and improve the Service. We require them to implement appropriate security measures and to use your data only as instructed by us.

For AI content detection and plagiarism checks, we may send your content, in whole or in part, to ZeroGPT or other similar providers we integrate in the future.

4. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. Usage logs and analytics data may be retained for up to 2 years. Content you explicitly save is stored until you delete it. Temporarily uploaded content for analysis is deleted within 24 hours.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data in a portable format
• Withdraw consent at any time

To exercise these rights, contact us at privacy@thinqrx.ai

7. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

8. Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@thinqrx.ai